Shipping Services

Shipping & Ordering Through Our Retail and Web Stores

We are happy to continue to offer our loyal Naartjie Kids customers the option of ordering through our Naartjie Kids Online Store or through any participating US retail store. To order through a retail store simply call or e-mail your requests to your favorite participating US retail store.

Domestic Ordering & Shipping Services

Introducing two new expedited shipping options. Now choose from three easy ship options... Standard, Three Business Day and Next Business Day.

Domestic Shipping Services

  • Naartjie Kids now offers expanded shipping options to better meet your online shopping needs. This includes the following easy ship options: Standard Shipping, Three Business Day and Next Business Day.
  • Customers may order Naartjie Kids merchandise directly through our online store or by calling or e-mailing the participating Naartjie Kids store of their choice. Check our Naartjie Kids store locations page for stores that are set up to accept phone/e-mail orders.
  • The Standard Domestic Shipping option, as listed in the chart below, is available for both online and US domestic retail store orders. Please note that expedited shipping options (three day business day express and next business day) are not available through our retail stores.
  • For all phone and e-mail orders placed through one of our participating stores, please limit your correspondence to one store of your choice to expedite the ordering and shipping process. The store of your choice will try to accommodate your requests and/or recommend alternatives for your shopping convenience.
  • Naartjie Kids will ship to most locations within the United States, including Military (APO/FPO) addresses and U.S. Territories... unless otherwise noted.
  • We ship primarily via USPS and UPS services based on package size, ship to location, weight, service level and other factors. Shipping & Handling charges, as outlined below, are based on the shipping service you choose. We now offer three Easy Ship Options to better meet your personal and gifting needs.
  • All Standard orders received Monday through Saturday through our online store are generally processed within 1 to 2 days. Orders received Thursday and Friday will be shipped no later than Monday. For some major promotional events processing may take an additional day.
  • Deliveries for standard shipping takes between 3 to 8 business days after order processing for most locations within the U.S. Business days are Monday through Friday, excluding Holidays.
  • Deliveries through the U.S. Postal Service are made Monday through Saturday (holidays excluded).
  • All Items shipped via UPS can be tracked and are delivered Monday through Friday.
  • Please review your shipping information carefully before finalizing your order. Shipment re-routes, address corrections and shipment call-backs may delay orders an additional five to seven business days.

U.S. Domestic Shipping & Handling Costs

Shipping costs are based on the total purchase amount shipped to a single address.
Purchase Amount Standard Delivery
$0.00 - $49.99
$7.00
$50.00 and more...
$9.00

Now Two New Flat Rate Expedited Shipping Options

Shipments UPS International 3 Business Day Next Business Day
Any Amount $0.00 $15.00 $25.00
Gift Card Only $7.50 Not available

Service Type Business Days

1 2 3 4 5 6 7 8 9 10
Standard Delivery









UPS International










3 Business Day










Next Business Day












= Processing Time

= Shipping Time

Processing Time

For Standard and 3 Business Day Express orders, all orders received prior to 12 p.m. (noon) MT, Monday through Friday, are processed within 1 - 2 business days upon credit card validation. Business days are Monday through Friday, excluding Holidays. Occasionally, during large promotional events, there may be an additional delay.

For Next Business Day orders, all orders received prior to 12 p.m. (noon) MT, Monday through Friday, are processed the same day upon credit card validation, and delivered via UPS the following business day usually before 3:00 p.m. Business days are Monday through Friday, excluding Holidays. Orders placed after 12 p.m. (noon) MT on Fridays will ship out on Monday, pending credit card validation (unless Monday is a Holiday).

Please note: Shipment re-routes, address corrections and shipment call-backs may not be available on Standard Delivery and Expedited orders. If available, delivery of your order may be delayed an additional five business days. Please review your shipping information carefully before finalizing your order.

Standard Delivery

Orders shipped via Standard Delivery typically will be delivered within 3-8 business days, via UPS or USPS. Business days are Monday through Friday, excluding Holidays. Standard Delivery with Naartjie Kids includes street address and P.O. Box shipments within the continental U.S. In addition, Standard Delivery is also available for shipments to AK, HI, APO/FPO addresses or U.S. Territories. The U.S. Territories include Puerto Rico, the Virgin Islands, the Pacific Islands, Guam and American Samoa. Please note that there is generally added delivery time for shipments to AK, HI, APO/FPO addresses and U.S. Territories.

3 Business Day Express Delivery

Orders shipped via 3 Business Day Express typically will be delivered within 1-3 business days via UPS. Business days are Monday through Friday, excluding Holidays. Three Business Day Express Delivery is not available for shipments to P.O. Boxes, AK, HI, APO/FPO addresses, U.S. Territories and some rural areas of the US.

Next Business Day Delivery

All orders received prior to 12 p.m. (noon) MT, Monday through Friday, are processed the same day upon credit card validation, and delivered via UPS the following business day usually before 3:00 p.m. Business days are Monday through Friday, excluding Holidays. Orders placed after 12 p.m. (noon) MT on Fridays will ship out on Monday, pending credit card validation (unless Monday is a Holiday). Next Business Day Delivery is limited in select areas. For details on service locations, visit UPS.com. Next Business Day Delivery is not available for shipments to P.O. Boxes, AK, HI, APO/FPO addresses, U.S. Territories and some rural areas of the US. Some rural areas of the US may take up to two business days.

Gift Cards

Shipments that contain Gift Cards only will ship via standard delivery at no cost and usually arrive within 3 to 8 business days. For a $7.50 charge, we will ship your Gift Card only order 3 Business Day Express via UPS or Priority Mail. If you need a gift card immediately, we suggest you consider our virtual Naartjie Kids e-gift card through our web site. Your e-gift card can be delivered online to your recipient of choice the same day... easy, fast, no fees and usable on line and in any US retail store.

Multiple Shipping Addresses

  • Retail Store: Shop for everyone on your list in a single transaction. When you request us to ship items from one order to different addresses within the United States or internationally, you will be billed based on the retail amount shipped to each individual address.
  • Online Store: Orders to be shipped through our online store and going to different mailing addresses will require a separate order transaction process for each mailing address.

International Ordering & Shipping Services

To provide the most cost effective shipping alternatives for our growing base of international customers we have made some changes by adding Worldwide Expedited Express Shipping Services through UPS. All International Express services will have "trace and track" features for your convenience. We have changed shipping to Japan from standard to International Express to insure faster, more reliable service at an improved value, all with "trace and track" features. Expedited UPS Worldwide shipping will deliver to your location generally within 3 to 6 business days.

Shipping Services to Canada, Japan, Asia-Pacific & Europe

  • Our customers in Canada, Japan, Asia-Pacific and Europe may order directly through our Naartjie Kids Online store or directly through the participating U.S. Naartie Kids retail store of your choice as noted above. Check out our store locations tab for participating stores.
  • Shipping & handling costs are the same for shopping cart orders as well as phone orders and email orders processed through our participating stores for Canada, Japan, Asia-Pacific & Europe.
  • Orders shipping Standard to Canada are delivered via USPS First Class International and are typically delivered within 10 to 21 business days.
  • Tracking is not available with USPS service.
  • We can ship to P.O. boxes with Standard service to Canada. Please note that this is not available with Express Services.
  • All orders received Monday through Saturday via our online shopping cart are generally processed within 1 to 2 days. For some major promotional events processing may take an additional day.
  • A shipping confirmation email will be sent to the person placing the order when the order is shipped.
  • Payments for all orders are in U.S. funds.
  • Duties and taxes are not reflected in our prices. The carriers will charge the recipient (including gift recipients) all applicable duties, taxes and/or brokerage fees at the time of delivery.
  • For information about duties, taxes and/or brokerage fees, you may contact your local customs office.
  • Please note: Shipment re-routes, address corrections and shipment call-backs are not available on international orders. All undeliverable, refused or unclaimed shipments will be refunded for the merchandise amount only after we have received the returned shipment.

Canada

Shipping costs are based on the total purchase amount shipped to a single address.
Purchase Amount Standard Delivery
$0.00 - $50.00
$8.00
$50.01 - $100.00
$11.00
$100.01 - $150.00
$14.00
$150.01 - $200.00
$16.00
$200.01 - $300.00
$19.00
$300.01 - $400.00
$22.00
$400.01 - $500.00
$25.00
$500.01 - $600.00
$28.00
$600.01 - $700.00
$31.00
$700.01 and more...
$36.00
Note: Canadian Customs limits imports of textile products to $1,600 Canadian dollars per day for individuals who are not licensed importers. Orders in excess of these limits will be stopped at Canadian Customs and may be returned to Naartjie. Please do not exceed these order amounts.

Japan

Japan shipping rates now includes Hong Kong and Singapore.
Purchase Amount Japan Express Service
$0.00 - $100.00
$25.50
$100.01 - $100.00
$25.50
$100.01 - $200.00
$35.50
$200.01 - $200.00
$35.50
$200.01 - $300.00
$43.50
$300.01 - $300.00
$43.50
$300.01 - $400.00
$49.50
$400.01 - $400.00
$49.50
$400.01 - $500.00
$55.50
$500.01 - $500.00
$55.50
$500.01 and more...
$75.50
$100,000,000.01 and more...
$75.50
Shipping costs are based on the total purchase amount shipped to a single address. Please check with your local customs office for specific restrictions/requirements.

Asia-Pacific

Includes: Australia, China, Indonesia, South Korea, Malaysia, New Zealand, Philippines, Thailand
Purchase Amount Asia-Pacific Express Service
$0.00 - $100.00
$30.50
$100.01 - $100.00
$30.50
$100.01 - $200.00
$40.50
$200.01 - $200.00
$40.50
$200.01 - $300.00
$50.50
$300.01 - $300.00
$50.50
$300.01 - $400.00
$60.50
$400.01 - $400.00
$60.50
$400.01 - $500.00
$70.50
$500.01 - $500.00
$70.50
$500.01 - $600.00
$75.50
$600.01 - $600.00
$75.50
$600.01 - $700.00
$85.50
$700.01 - $700.00
$85.50
$700.01 and more...
$89.50
$100,000,000.01 and more...
$89.50
Shipping costs are based on the total purchase amount shipped to a single address. Please check with your local customs office for specific restrictions/requirements.

Greater Europe

Includes: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
Purchase Amount Greater Europe Express Service
$0.00 - $100.00
$28.50
$100.01 - $100.00
$28.50
$100.01 - $200.00
$39.50
$200.01 - $200.00
$39.50
$200.01 - $300.00
$48.50
$300.01 - $300.00
$48.50
$300.01 - $400.00
$55.50
$400.01 - $400.00
$55.50
$400.01 - $500.00
$62.50
$500.01 - $500.00
$62.50
$500.01 - $600.00
$68.50
$600.01 - $600.00
$68.50
$600.01 - $700.00
$74.50
$700.01 - $700.00
$74.50
$700.01 and more...
$79.50
$100,000,000.01 and more...
$79.50
Shipping costs are based on the total purchase amount shipped to a single address. Please check with your local customs office for specific restrictions/requirements.

Shipping to Other International Countries

All orders and ship-to locations outside of the USA and its Territories, Canada, Japan, Asia-Pacific and Greater Europe may be placed by phone or e-mail to the Naartjie Kids USA Retail Store of your choice. Check our U.S. retail store listing for participating stores. Please limit your correspondence to one store to expedite the ordering and shipping process. Our Online Store will not be able to accept or process orders from countries that are not listed above.

  • Payments for all orders are in U.S. funds.
  • Orders shipping Standard to other international destinations are now delivered via USPS First Class International or USPS Priority Mail International and are typically delivered within 10 to 21 business days from shipping date.
  • Tracking is not available with this service.
  • A shipping confirmation e-mail will be sent to the person placing the order when the order is shipped.
  • Shipping and handling fees for shipping destinations outside of USA and its Territories, Canada, Japan, Asia-Pacific and Greater Europe will be charged based on the actual cost of shipping. Shipping costs are based on the total shipping weight of the package to a single destination plus:
    • A $3.00 charge for packaging, processing and customs documents for international orders to countries not listed in the above shipping charts and ordered and shipped through a participating retail store.
    • Orders shipping to some countries may be charged an additional document fee as required by select countries.
  • You will be notified of the total shipping & handling charge from the store prior to any billing.
  • Duties and taxes are not reflected in our prices. The carriers will charge the recipient (including gift recipients) all applicable duties, taxes and/or brokerage fees at the time of delivery.
  • For information about duties, taxes and/or brokerage fees, you may contact your local customs office.